AO World at a Glance
Who are we and what do we do?
We sell major and small domestic appliances, mobile phones (including contracts) and consumer electronics in the UK and deliver them via our in-house logistics business and carefully selected third parties.
We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.
We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.
UK Trustpilot 4.9/5 rating
Over 3% adjusted PBT
Over 7,000 products
Over £1bn revenue
Latest News
Find out what's been going on in and around AO recently
AO.com reaches 4.9 Trustpilot rating from more than 700,000 reviews
AO.com’s position as the UK’s most trusted electrical retailer was boosted this week, after its Trustpilot score reached an incredible 4.9...
Gen Z are avoiding washing 26.4 million clothing items due to laundry confusion
The Gen Z population have an estimated 26.4 million delicate clothing items sitting in their wardrobes unworn because they don’t know how...
Move Over Gen Z – Boomers Are the Most Energy-Efficient Generation, New Survey Finds
Baby Boomers (aged 61-79) know most about energy saving 90% of Brits considered energy ratings crucial when purchasing new electrical...